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October 11, 2017 by Banner Environmental Team Leave a Comment

Neighbors Raise Concerns During Demolition Project

wilmington, ma

A bit of citizen action has helped prevent the furthering of some disruptive and dangerous demolition in Wilmington, MA recently.

It’s not atypical for demolition projects to occur, but for neighbors to be the flag raisers at the first signs of improper handling of hazardous materials, is a unique scenario. That’s what happened at 13 Muse Avenue, when an old house, built more than 100 years ago, was demolished. After neighbors submitted complaints to officials at the Massachusetts Department of Environmental Protection (MassDEP) and the Town of Wilmington that rules that regulate proper asbestos removal weren’t being followed, MassDEP ordered the work to be halted.

State and federal rules require a work stoppage as soon as asbestos is discovered at a site until a plan for its safe removal can be drafted. It was found that the siding of the home contained asbestos.

The town received the demolition permit the day before the complaint was filed by a resident about the improper asbestos removal. Several days later, the contractor met with MassDEP, which approved the asbestos removal plan. However, once work continued, neighbors remained concerned with the contractor’s practices, attending the Select Board meeting to voice their apprehension.

One neighbor, Dave Norton, was particularly worried about his granddaughter and his neighbors after the demolition triggered a cloud of asbestos dust. “I just was infuriated that the town would allow this to happen,” Norton said.

Thankfully, the complaints helped MassDEP order the contractor to be removed from the project, but not after the damage had been done. Now, a state-approved firm has been brought in to remove the known carcinogenic materials.

The town admits that the contractor initially took zero steps to contain the cancer-causing dust. “It seems to me that the gentleman was expecting that he would be able to just do the work, nobody would make an issue about it and he would save a little money,” the Wilmington town manager said.

Relying solely on “good-faith,” the town has admitted that its regulations made no requirement for contractors to require proof of how they’d handle asbestos removal safely. However, this instance has sparked change at the municipal level, with specific language now being drafted that would mandate contractors to submit to the town a game plan for handling asbestos.

The town has formally apologized to residents and says the contractor is likely to face both local and state fines.

Banner Environmental Services is a licensed contractor in both Massachusetts and Rhode Island. If you have an environmental project, contact us for your free estimate today, and should you want references, simply let us know and we will be happy to provide them.

Filed Under: Asbestos, Demolition, Projects, Renovations

September 21, 2017 by Banner Environmental Team Leave a Comment

Three Things to Ask When Hiring a Contractor for Asbestos-related Work

Hiring Contractors

Hiring an asbestos contractor can be an intimidating task for many people. What are the questions one should be asking? What are the primary considerations? Where does one begin? We’ve established the three baseline questions we encourage everyone to ask a potential asbestos contractor.

1.) Is the contractor licensed? This perhaps is the most critical matter at hand. For starters, it is illegal to perform asbestos removal if you are not state-licensed and the rationale is simple. Asbestos is dangerous, not only in its form, but when removing it you run the risk of exposing those removing it and the public-at-large. Add to it the fact that if it is not disposed of properly the danger can amplify from there. Licensed asbestos contractors have invested their time and resources to learning the protocol of working with asbestos in a way that minimizes risk and ensures the safety of others. Each state maintains a list of licensed asbestos contractors, making it an ideal place to start when hiring a contractor or beginning to make your inquiries.

2.) How much will it cost? Given the dangers tethered to asbestos and the need to follow strict guidelines in working with it, people see dollar signs. The good news is that looking at the costs associated with an asbestos project doesn’t have to be daunting. Many licensed contractors are happy to review the project at hand and provide a cost-free estimate. This is a win-win for both the contractor and the person hiring one, so that they can get on the same page from the beginning and leave the guesswork behind.

3.) Do they come recommended? Trust is a key attribute when making the decision to hire a contractor, which is why we typically ask people we know who they trust and use for a realtor, tax accountant, or even a doctor. And now with the internet, recommendations and reviews are easier to harvest. What do people have to say about a contractor? A simple perusal on Google and/or Facebook could have your answer.

Banner Environmental Services is a licensed contractor in both Massachusetts and Rhode Island. If you have an environmental project, contact us for your free estimate today, and should you want references, simply let us know and we will be happy to provide. In the meantime, here are what a few of our customers had to say about us.

Filed Under: Asbestos Tagged With: contractor, licensed asbestos contractor, MA licensed, remediation, rhode island, Rhode Island licensed asbestos contractor

September 19, 2017 by Banner Environmental Team Leave a Comment

Customer Testimonials

testimonials

Want to hear what a few of our customers have had to say about us? These testimonials have us blushing!

Banner Environmental is a great example of highly professional approach, excellent service and competitive pricing. Nicole in the office was great at setting our expectations and clearly communicating on each step of the process. Banner’s team members arrived onsite on-time and completed their assignments promptly. Fortunately, we don’t have any more asbestos. Otherwise we would be happy to contract Banner again. Thank you guys for the great job. -Lenny (Five Star Facebook Review)

We had an estimate from last year. They honored the price and there service was excellent! After they were through with the removal of the vermiculite they cleaned everything up as if they were never in my house. Fantastic company with great prices!! -Lisa (Five Star Facebook Review)

I would rate Banner with 10 stars if I could. Stephen, Kym, Eric and crew were amazing! They went over and above. Highly Recommended!!! – Brian (Five Star Facebook Review)

The crew at Banner did a great job with our asbestos abatement needs. We ran into numerous permitting delays with our local jurisdiction but Banner was completely flexible, and then delivered on short notice once we finally got our permit approved. Excellent communications and friendly customer service! – Gregory (Five Star Facebook Review)

Extremely good communication and reasonable pricing. Contractors showed up on time and did the work fast, without leaving any mess. Highly recommended. – Lauren (Five Star Facebook Review)

Very good crew. Worked quickly and efficiently and left the house in good order. I would use them again. – Mark (Facebook Comment)

I needed 260 hideous square feet of 1967 flooring removed from my house, so I called a bunch of local abatement companies. Banner Environmental returned my call, sent someone to test the floor, and gave me a written quote before anyone else had even responded. Their pricing was extremely reasonable, and they answered my every question promptly. Yesterday, their contractors showed up on time and got straight to work. They set up the HVAC system and sealed everything in the room off, including things I wouldn’t have thought of – lighting fixtures, holes in the wall from construction, and closed windows. Three men got the job done in under 6 hours, and there wasn’t a scrap of that ugly floor anywhere to be found. They even swept the exit on their way out. It was almost like waving a wand. What an absolute relief to have the whole thing taken care of in a safe and professional way. I would recommend them to anyone looking for a pain-free abatement.”  – Lauren (Five Star Google Review)

To share your review our Facebook page, click here, or leave one on our Google listing here.

Filed Under: Review Tagged With: customer, five star, satisfaction, testimonial

September 14, 2017 by Banner Environmental Team Leave a Comment

Customer Service Inside and Out

Environmental Home InspectionWe recently performed a routine environmental assessment in a residence for potential new buyers. The buyers really appreciated our customer service and attention to detail in our office and the expertise and professionalism from the team on-site too.

Kym Mahoney, our Client Relations Manager, led the customer through the process from inquiry to results, and oversaw the entire experience. Kym works in our Avon office and manages scheduling appointments, handling collections, applying for any necessary permits and/or completing applications with the State.

Each customer has different expectations and circumstances and we try to ensure that they are satisfied and happy with Banner Environmental Services. We did just that based on this email we received shortly after completing the assessment:

I want you to know that your team really made a difference in our lives today and we could not have gotten through it without your immediate response and your personal attention to caring about and acknowledging the painful experiences connected with the inspection outcomes. We thought this would be our new home and now we are moving to a better place and have you to thank for all your information provided. 

We want customers to feel that they have had a terrific experience from setting up their first appointment to receiving their closing paperwork, and are pleased that we could leave this client feeling assured of the process and results.

If you need more information on our residential environmental inspection services, contact us today.

Filed Under: Projects, Review Tagged With: Boston, Environmental Services, Home Inspections, licensed asbestos contractor, MA licensed, Residential Inspections

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